It’s Time for Philips Zoom Light Repair. But What’s Wrong?

Although Philips Zoom has been available on the market for over 10 years, its popularity is still growing. An increasing number of dentists use the device to provide clients with high-quality and safe teeth whitening procedures.

Like every tool, it requires maintenance and repair. When the display reads some warnings, it is the right time to start acting. Some errors can be fixed, but others require the assistance of helpline representatives.

Philips Zoom Light Repair: Possible Problems and Solutions

According to the reviews of experienced users, the device is highly functional and effective. Users should follow the directions mentioned on the information sheet in order to eliminate potential damages. Even minor misuse can result in system errors. The most common problems that may show up include the following:

• “SYSTEM ERROR CALL CUSTOMER SERVICE” –> In most cases, the display shows this notice when there is no connection between the power pack, accelerator head back of the boom. To fix the problem, the user should double-check all the connections. Contact client service if the error code does not disappear.
• “IMPORTER GUIDE” –> The sign occurs when the new item was placed on the Advanced power of the older system first. The only way out is to replace the current guide with a new one.
• “REPLACE GUIDE before it is empty” –> This code appears when one or more sessions are interrupted by light guide disconnection, power outage, or the off button. The lost session cannot be recovered. You should take a guide from a new kit or buy an unlimited light guide.
• “ATTACH GUIDE when it is attached” –> There are three main reasons why the error code pops up. The light guide may not sit on the accelerator head. Users who turn the item upside down may also notice this sign. Finally, the problem bothers those who get the item with the damaged pins on the underside of the accelerator tip. Contact the support representatives to get recommendations for further actions.

Philips Zoom Light Repair: Most Common Issues for Older Versions

If you use Philips Zoom 2 or Advanced power, you can face other problems. The most typical one is when the red sign appears on the head of light. In most cases, it happens as a result of light bulb overuse (over 100 hours). The item keeps working but requires maintenance. What can be done in this situation?

1. Call a service engineer for him to examine the lamp and issue a conclusion.
2. Purchase a new generation Philips ZOOM WhiteSpeed lamp.
3. Proceed with the current equipment at your own risk.

Dentists who use older versions equipped with halogen spotlight may notice problems with the power. The excessive use of the ray light leads to capacity loss and affects the wavelength which results in heated-up tissue and complaints from patients.

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